Privacy Policy

Details We Collect When You Request Plumbing Help

Last updated: October 2026

When you call or contact Arkansas Plumbing Pros online about low water pressure, we may collect your name, phone number, email address, and the service address. We also keep details you provide about the plumbing issue, preferred appointment times, access instructions, and any follow-up you request. Information entered in a website form is collected so we can respond and arrange service.

If you contact us by phone or email, we may retain the details needed to handle your request. Our website may also collect basic technical information, such as browser type, pages visited, and general usage activity through analytics tools.

This information helps us understand how visitors use the site. Please avoid including sensitive personal information in a message unless it is necessary to address your service request. We collect information for business and service purposes, not to build advertising profiles.

How Customer Details Support Your Service

We use the information you share to answer questions, assess a reported water pressure problem, schedule an appointment, and communicate about arrival times or changes. Service and address details help our team understand where work is needed and prepare for the visit. We may use your contact information to send service-related updates or reminders, and to follow up about work you requested.

Payment details, when applicable, are handled to process a transaction. We may also review general website activity to maintain and improve our online services.

Access to customer information is limited to uses related to running the business, responding to you, and completing requested work. Arkansas Plumbing Pros does not sell customer personal information.

We do not use your contact details for unrelated marketing profiles. You can ask us to stop nonessential communications by replying to a message or contacting us using the details at the end of this page.

Outside Services That Help Run Our Website

Arkansas Plumbing Pros may use third-party tools in categories such as appointment scheduling, payment processing, and website analytics. These tools help us coordinate service requests, handle transactions, and understand how visitors use our website. When a tool processes information for us, it may receive details needed for its specific function, such as contact or appointment information.

Each outside provider has its own privacy policy and practices. We do not control how a provider handles information under its own policy, so we encourage you to review those terms when using a linked or integrated service.

We do not name a specific provider here because available tools may change. Information shared with a third party is intended to support the service or website function you use, not to sell your personal data.

If you have a question about a particular interaction or information request, contact us using the details in the final section.

Cookies Used for Site Function and Measurement

Our website may use cookies or similar browser storage for basic functions and analytics. These small files can help a page work properly and provide general information about visits, such as which pages are viewed.

Analytics information helps us assess website use; it is not used by Arkansas Plumbing Pros for ad tracking. We do not use cookies to follow you across other sites for targeted advertising.

You can manage or block cookies through your browser settings. Most browsers let you remove stored cookies or prevent new ones from being saved.

If you disable them, some basic website features may not work as expected. Browser controls vary, so check your browser’s help information for instructions.

Any third-party analytics tools that may set or access cookies are subject to their own privacy terms. Contact us if you have questions about how cookies relate to our website.

How Long We Keep Requests and Service Records

We keep customer information only as long as needed for the purpose it was collected, subject to applicable recordkeeping needs. Service records may be retained to document work performed and support warranty or compliance requirements. Appointment and communication details may be kept while a request is being handled and for a reasonable period afterward to respond to follow-up questions.

Website form submissions are generally kept until the request is resolved, unless a longer period is needed for a related service record or business obligation. We may retain limited information when required to meet legal or administrative responsibilities.

You can request deletion of personal information, and we will review the request and remove information where appropriate. Some records may need to be retained for the reasons described above.

To ask about a specific record or request deletion, contact Arkansas Plumbing Pros using the phone number or email listed in the final section.

Request Access, Corrections, OR Deletion

You may ask Arkansas Plumbing Pros to provide access to personal information we hold about you, correct information that is inaccurate, or delete information when it is no longer needed. To help us locate the right records, include your name, the contact details you used to reach us, and a short description of your request.

We may need to confirm your identity before making a change or sharing information. We will review your request and respond as appropriate, while considering recordkeeping duties and other applicable requirements.

For privacy questions or to make a request, call (877) 773-0781 or email [email protected]. You can also write to Arkansas Plumbing Pros at One Union National Plaza, 124 West Capitol Avenue, Little Rock, AR.

Please do not send payment card details or other sensitive information by ordinary email. If our practices change, we may update this page to reflect the current handling of information.